Root Cause and Opportunity Analysis

Fishbone/Ishikawa Diagram

This diagram, also known as a cause-and-effect diagram, visualizes potential causes of a specific problem or effect. It's structured in a way that categories of potential causes branch out from the main spine, resembling a fishbone.

Five-Whys

A root cause analysis method where you ask "why?" five times (or as many times as necessary) to trace back the chain of events leading to a problem. The goal is to identify the fundamental cause and prevent recurrence.

Interrelationship Diagrams

These diagrams display how different issues are related to one another. They help in understanding the causal relationships among a set of ideas or issues, providing a visual means to track back root causes.

Quiz

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